Vasumo is home to a team of professionally trained virtual assistants who want to help you regain “Focus on Your Business.” The company was founded in 2014 and maintains sales offices in New York and Toronto, though all assistants are home-based workers.…
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Uassist.ME is a virtual assistant company with offices in Miami and El Salvador. The company was founded in 2009 with the idea of providing remote administrative services to clients in the US and around the world. Because of their location and…
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Prialto is a virtual assistant company with outsourcing centers in Guatemala and the Philippines. They have been in business since 2009 and maintain their main US sales office in the San Francisco Bay Area. Prialto calls itself the “virtual support…
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Headquarted in the Sunshine Coast, Queensland, Australia, Ezy VA is the brainchild of Monty G. Hooke, an entrepreneur & business mentor. Beginning in 2012, Ezy VA offers a unique chance for clients to combine their permanent virtual employees, along with the…
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Get Virtual Services is a complete virtual assistant service provider in Mumbai, India. The company began in 2009, and has grown to serve a variety of clients around the world. The company works with industry-trained virtual assistants who specialize in…
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As you probably guessed from the name, Virtual Assistants India is an India-based VA company. The company was founded in 2012, and today they serve clients worldwide and handles a multitude of tasks including General Administration, Bookkeeping, Sales and Marketing, Call Center, Website Development,…
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Digi Media Infotech is a virtual back office solution for businesses and entrepreneurs worldwide. The company is headquartered in Udaipur, India, and has been in operation since 2010. Today, dozens of Digi Media virtual assistants serve hundreds of clients from their…
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Pixels-VA is a well-established virtual assistant company that provides virtual support to companies, business professionals, entrepreneurs, and anyone who requires additional help that can be performed virtually. The company was founded in 2008, and operates its primary location in Ghana,…
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Note: oDesk.com has rebranded to Upwork.com. Upwork, like Elance, is a community that brings together contract workers and employers. The company has been in business since 2003, and now serves hundreds of thousands of clients all around the world. They…
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Time Etc is a UK and US-based virtual assistant company that has been around since 2007. They recently expanded operations into the US market, and boast that they’ve helped complete more than 1,000,000 tasks and projects so far! Time Etc was founded by…
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VA Talks is a professional virtual assistant provider in India with 24/7 support. The company was formed in 2015 by two veteran virtual assistants who decided to start their own firm. Despite the inherent “new-ness” of the VA Talks company, the…
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Team Delegate provides US-based virtual assistant services to clients all around the country. The Dallas, Texas-based company was founded in 2001 by CEO Tonya Thomas, and now employs a diverse team of VAs working from home offices throughout the United…
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UPDATE: On August 10th, 2015, Zirtual “Paused All Operations.” Later in the week, they announced the company had been acquired by Startups.co and will be resuming business shortly. If that instability doesn’t sit well, please see below for Zirtual Alternatives.
Zirtual is a virtual assistant service that offers virtual assistant and personal concierge services to people around the world. Zirtual was founded in 2010 and is headquartered in San Francisco and Las Vegas.
Zirtual offers US-based, college-educated virtual assistants that are available to handle a wide-variety of tasks and that are designed to help people get and stay organized.
Zirtual assistants are available to perform tasks, including but not limited to sending out birthday cards, ordering flowers, making travel arrangements reservations, scheduling meetings, conducting research , making calls, coordinating plans, returning calls, sending out and responding to e-mails. The list goes on.
The most popular option is the Entrepreneur plan priced at $399.00 per month. The Entrepreneur plan includes same-day support from your dedicated assistant and the ability to outsource tasks up to a cumulative 16 hours a month. (Slightly less than $25 per hour.)
If you have more work to outsource, Executive and VIP-level plans give you more hours of support and reduced effective hourly rates.
The company recently axed their $199 per month entry-level plan and their on-demand Zirtual Now service.
(Here’s the PowerPoint slide deck my ZA made — pretty slick, right?)
These rates make Zirtual slightly more affordable than other US-based competitors like Red Butler, which offers similar unlimited dedicated service at $495 a month.
And check out Maren pitching Barbara Corcoran and NBC’s “The Pitch”:
Not to suggest these other companies will hire just anyone off the street, but Zirtual guarantees that all of their virtual assistants are thoroughly screened, college-educated and competent to your perform tasks. When it comes to building trust with someone you’ve never met, the hiring process becomes that much more important.
Founder Maren Kate Donovan explains: “We have a seven step hiring process that includes thorough background checks, personality tests and social background checks—to ensure people haven’t lied and to get a very deep understanding of what makes them tick as people.” She goes on to note that Zirtual only hires 3% of the people who apply, and that they receive 4 weeks of traning before they handle their first client.
Your Zirtual virtual assistant service also comes with an “Epic Guarantee” — that you’ll be satisfied with their work and that your personal information will be kept safe. If you have problems with the service you can have a new virtual assistant appointed and also have the option a refund in certain circumstances.
To get started with Zirtual, there are no start-up, or initiation fees aside from your monthly subscription. In addition, there are no long or short-term contracts, individuals can choose to use Zirtual on a one-time basis or sign up for a monthly plan you can cancel at any time with no penalty.
Since their founding, Zirtual was an invitation-only service — you had to know someone on the inside, or come through this website, to get in. But in January 2014, in response to strong demand, Zirtual lifted the by-invitation-only rule and opened the gates to the general public.
To fuel their growth in this rapidly expanding industry, Zirtual announced that they raised an additional $2 million in venture capital in January 2013.
If you’re looking for a dedicated virtual assistant service as an alternative to Zirtual, two that come highly regarded are eaHELP and Worldwide101. You’ll find the base hourly rates slightly higher, though Worldwide has a 10-hour a month plan that is about $100 less than Zirtual’s “Entrepreneur” plan.
In response to the unexpected Zirtual shutdown, Time Etc is offering half-off your first month of service for previous Zirtual clients.
And if you’re comfortable “going direct” and hiring your own freelance VA, you may be able to find some qualified talent on Elance. The drawback of course is you have no backup if it doesn’t work out and have to do the entire hiring process yourself start to finish.
For advanced sales support, you might consider Prialto.
Have you worked with a Zirtual concierge? If so, please share your experience below!
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Habiliss (formerly Habilis and occasionally iHabilis) is a virtual assistant service and online lifestyle manager that offers to aid busy professionals and business owners. The company is based in Chennai, India, and primarily serves customers in the US and the UK.
Customers interact with their virtual assistance via telephone, Internet, and/or email. The service is capable of handling both your personal and business needs. Clients who have used the service have expressed their appreciation for its ease of use, timeliness of response and value. A free trial is available at their website.
The site offers services for both business and personal clients. For entrepreneurs, a Habilis virtual assistant can help produce quality presentations, discover new sales leads, and execute web research. With an hourly plan, you can train your dedicated virtual assistant to track emails or work in your business in whatever ongoing basis you need. By outsourcing daily tasks you can free up valuable time for a relatively small price.
The dedicated assistance plans start at 40 hours a month for $350, which is $8.75 an hour with no additional overhead expenses or taxes to pay. An 80-hour a month half-time VA is $600, and a full time dedicated virtual assistant is only $1000 – a full time virtual employee for just $6.25 an hour! This is comparable to other outsourcing services like MyTasker or 24/7 Virtual Assistant.
For personal users, Habiliss offers a range of task-based plans. These are best suited for small one-time projects like ordering groceries, booking restaurant reservations or providing wake-up calls. Personal services can also assist with time management, perform online research, help with keeping appointments, and tracking important dates.
The task-based plans start at just $10 which covers your first 5 tasks. If you have a lot of small tasks to get done, you can realize some savings by buying a larger package. Habilis sells a 30-task plan for $50, or just $1.66 per task. This is comparable to Efficise and slightly more affordable than a US-based service like Fancy Hands.
If you want to try out their services, a limited free trial is at iHabilis.com. Aside from your subscription plan, there are no start-up costs when signing up. To cancel using this virtual assistant service, simply call, email or unsubscribe utilizing the portal provided before the next billing cycle is initiated.
Habilis has received positive accolades from Good Morning America and the Wall Street Journal. Good Morning America found the company to have the fastest response times of the virtual assistant services they tested, which included Red Butler and AskSunday, but found the quality of the work a little lacking.
Have you worked with Habiliss? If so, please share your experience below!
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OkayRelax is a new task-based virtual assistant company based in Tampa, Florida. The business was founded in 2015 with a mission to help busy people save some time and sanity.
OkayRelax operates on kind of a hybrid model between a dedicated virtual assistant service and a task-based approach where any available team member can tackle your assignments. The service is set-up around tasks, mini-projects up to 30 minutes, but unlike competitors Fancy Hands and Efficise, you are assigned a dedicated assistant.
While a distributed team approach does have certain advantages, the founders of OkayRelax felt there were some major problems with it as well. For example, if you’re constantly explaining repetitive tasks to new VAs, you’re never gaining any efficiency or process improvement ideas. Plus, if you’re sharing sensitive data or login information, you don’t want that spread around to an army of anonymous virtual assistants.
OkayRelax assistants work from home and serve (English-speaking) clients worldwide. The company’s proprietary screening and training process makes sure they can deliver exceptional service.
OkayRelax handles a range of virtual assistant tasks, but they really do focus on your individual needs as opposed to the needs of your business or company. For example, they can book you a table at a local restaurant if you’ve forgotten to make a reservation or they could recommend an activity for you if you’re not quite sure what to do next weekend.
Clients rely on their OK Relax assistant to help with online research for upcoming travel or product purchases, or administrative tasks like email and calendar management, data entry, or dealing with customer service on your behalf.
OkayRelax plans start at $14.95 a month for a 5 task plan. In comparison, Fancy Hands is double that for the same 5 tasks.
The popular 25-task plan runs $49.95 per month and heavy users can outsource 50 tasks under the OkayRelax Executive plan for $74.95 per month.
If you max out the 30-minute per task guideline, you’re looking at equivalent labor rates as low as $6 an hour on the Starter plan, $4 an hour for the Professional plan, and $3 an hour for the Executive plan.
Exclusive: Use promo code VAA for 50% off your first month!
At press time, they were offering a 2-task credit free trial to give the service a test drive.
You can assign tasks of up to 2.5 hours, and they’ll just charge 5 credits from your account. This is super handy because they recognize that not all jobs fit into nice 15-30 minute chunks.
OkayRelax follows in the footsteps of other task-based virtual assistant companies, but with their own unique twist. As mentioned above, Efficise, Fancy Hands, and Perssist all operate similar models, though without the dedicated assistant.
In fact, I’m having a hard time thinking of another service that offers a dedicated VA for less than $100 a month.
Have you worked with OkayRelax before? Please leave a review below to help others with their decision.
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Outsourcely is a virtual jobs board serving clients all over the globe looking for remote workers.
Their headquarters are in Foresthill, CA, with a team working from their offices there, and some additional remotely based employees in the suburbs of Sacramento.
Currently most of their virtual assistants are in the Philippines, though it sounds like the team has plans to take this platform global now that the infrastructure is in place.
The company went live in December 2014 and was founded by current CEO Oleg Posternatsky.
Being in their infancy, I was interested to know what strategy they had to set them apart from other companies in such a crowded market. Oleg’s response was, “Outsourcely has set itself apart by charging a lot less from employers, putting more money in the pockets of workers and the development and implementation of systems to greatly increase the probability that workers and employers will establish and sustain long term full time partnerships.”
That strategy sounds like a win-win for clients and virtual assistants, with Outsourcely picking up the tab. So it’s going to be interesting to see the impact they make on the market.
They outline their target customers as being business owners with any online presence looking to free up more time by outsourcing some of their tasks. There are considerable payroll savings by outsourcing, and the ability to tap into the desired skills you’re looking for.
The company directive is straightforward; to provide clients with a versatile and vetted selection of virtual assistants. Predominantly situated out of the Philippines, Outsourcely VAs specialize in design, tech, administrative support and customer service support.
Outsourcely has a refined and smooth signup and membership process, allowing remote workers to be optimally matched with clients through their system. They have over 20,000 remote workers in their database, so there is a high chance of finding a VA with the appropriate skillset.
Their VAs aren’t a great fit for one-off projects or freelance tasks, but instead are seeking long-term stable employment.
Once the company helps match you with a virtual assistant, they integrate your workflows and processes into the project management system Basecamp. This lets you manage your projects in one place and have a clean line of communication.
After that, you work directly with your VA and pay them directly based on the terms you agree on.
They seem to be playing up their “team communication platform” as a point of differentiation, though I’m not entirely convinced that would be necessary for a single hire. Or what’s to keep users on the Outsourcely platform instead of moving to Skype/Slack/Asana/etc after you’ve made your hiring decision.
Outsourcely currently have three membership packages. You can choose to pay either $29 for the Standard plan, $39 for the Plus plan, or $69 per month for the Pro plan.
With the Standard plan you get access to view profiles of the remote-workers on their database, you can post 3 jobs per month, your jobs stay live for 14 days, and you can connect with remote-workers to discuss the jobs, and get your project off the ground.
With the larger packages you are able to post more jobs per month, your jobs stay live on the database longer, and you have more tools of communication.
You can also save 25% by pre-paying for an annual plan.
The primary alternative to Outsourcely is Onlinejobs.ph. They operate on a similar monthly membership model and really just want to play matchmaker, not concerning themselves with making a markup margin on a worker’s salary month after month.
I found the Outsourcely interface a little cleaner to work with than OnlineJobs, and the pricing is slightly lower ($49/mo for job-posting/contact privileges over there). The drawback is that OnlineJobs has a more deeply entrenched user base and probably at least 5x as many workers on the platform.
Have you worked with Outsourcely? If so please leave any feedback or comments you can share below to help others with their decision.
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Somebody 2 Hire is a virtual assistant company in the Philippines with a large number of virtual assistants ready to handle administrative, customer service, and marketing tasks.
Founded in 2013, they pride themselves on having virtual assistants with a wide range of experience and expertise.
Somebody2Hire are happy to take on small, medium, or large clients, and no task is too small, or too large. Each virtual assistant is managed in house, so clients can rest assured they will not be let down.
The company was founded a little over two years ago by founder Jozsef Kiss, with Mads Sorenson stepping on board as a partner. While this makes them a relatively new company in the virtual assistant landscape, it’s long enough to fill clients with confidence that they are here to stay.
When I asked what set them apart from other virtual assistant companies, Jozsef’s response was, “We have a dedicated support team on site in our office, in the Philippines. What makes us stand out as a leading outsourcing center are the skill sets that we can acquire to put in place for our clients.”
He went on to add that they only hire assistants with excellent English skills and years of experience, which anyone who has used a VA before will know is a huge advantage.
The company provides a wide range of services, and are happy to discuss any bespoke needs too. However, they wrap most of their expertise into three key areas:
Administrative – Including handling email support, scheduling support and management, data administration, database management, customer support, research, and more.
Customer Service – Inbound and outbound services, online chat support, and email support.
Online Marketing – Handling social media accounts, SEO, SEM, website maintenance, WordPress assistance, graphic design, and more.
As with most virtual assistant providers, you will get most value by providing as much detail as possible when outsourcing and identifying early into the process how well the relationship is working.
With such a wide range of tasks being handled, I asked if there are any areas of specialization clients can use. Their response was that they specialize in ‘grunt work’, which while that may be an unusual choice of words, it paints the picture that they are happy handling any task.
Somebody 2 Hire has a clear and simple pricing plan. You choose a plan by how many hours a day you want the virtual assistant, then you pay a flat rate. All rates are without commitment or contract.
You will see from the pricing below that you get considerably more value when you pay for the full 8 hour day package, which is something worth considering if you have a workload that will conclude once completed as opposed to daily ongoing tasks.
These rates aren’t rock-bottom in the industry, but they’re competitive, especially for having a dedicated office infrastructure. I found Somebody 2 Hire very easy to contact and talk to. I would suggest contacting them if you have any specific requirements and want to discuss pricing.
There are a lot of virtual assistant providers in the Philippines. If you like the idea of office-based employees, VA Staffer runs a similar model near Manila. If you’re comfortable with home-office-based workers, you might consider Virtual Staff Finder or OnlineJobs.ph, though both of those will specialize in finding full-time VAs.
Have you worked with Somebody 2 Hire? If so, please post some comments about your experience below to help others make an informed decision.
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eaHELP is a virtual executive assistant company that employs exclusively US-based assistants. The company got its start in 2010 helping churches and pastors outsource their administrative work, and has since expanded to serve businesses (small & large) nationwide.
eaHELP executive assistants are administrative professionals trained in a variety of support tasks. Their goal is to integrate tightly with you and your existing team for a cohesive process-flow, even though they’ll be working remotely.
Some of the more common jobs eaHELP VAs do include scheduling and travel planning, research, preparing presentations, social media admin, project management, and other ongoing business support functions. The idea is to let someone else handle what they’re good at, so you can focus your time on what you’re good at — or what you need to do to grow your business.
In 2015, eaHELP has also introduced a social media assistant service to help you make the most of the most relevant social media channels for your business. They’ll help you develop your social strategy, produce and publish content, and promote your business in a savvy, non-spammy way.
The eaHELP model is known as a “staff leasing” arrangement. Where other virtual assistant companies may assign your tasks to whoever is available at the moment, eaHELP gives you a dedicated/assigned assistant so you can build a one-on-one relationship and gain the efficiencies that come with it.
With dedicated support and All-American executive assistants, eaHELP is a positioned as a premium service in the competitive world of cloud staffing. But instead of racing to the bottom on pricing, they want to help your organization race to the top, with hand-picked VAs matched against your needs (both professional & personal requirements).
The company offers monthly service plans in 5-hour per week increments. The most popular plan to start out with for small businesses, entrepreneurs, or people who just want to take a test drive is the baseline 5-hour a week plan. The sign-up process begins with a free consultation and personalized price quote.
A flat monthly fee gives you access to you VA week in and week out, without having to worry about overhead, timesheets, and billing headaches. Modest discounts are available for scaling up the engagement, and you can change plans at any time given reasonable notice.
As you might expect, eaHELP is considerably more expensive than many of the overseas virtual assistant options. In some parts of the world, you may even be able to find a full-time virtual employee for a lower monthly fee. But eaHELP believes you get what you pay for, and clearly isn’t targeting the same customer who’s looking for the $5/hour VA.
As of December 2014, their hourly rates range from $35 to $44. The good thing is that these rates are “all-inclusive,” in that you don’t have any additional employer burden costs to pay on top of it, like you would with a traditional W-2 employee. If you are a non-profit or a church, lower rates may be available.
Bryan Miles, the founder of eaHELP, is focused on delivering superior service to his customers. The strategy seems to be paying off, with business growing rapidly and a host of marquee clients. In fact, the company has earned glowing endorsements from author Michael Hyatt and other Fortune 500 companies.
I had the chance to sit down with Bryan and ask him a few questions on what sets eaHELP apart from the competition, who their target customers are, what areas of work they specialize, and who should NOT use their service.
As mentioned in the video, use this link to grab a free copy of The Virtual Assistant Solution (which normally sells on Amazon for $2.99).
With so many changes in our economy and hiring strategies, Bryan argues it may be time to rethink your approach to staffing. In fact, he gives 9 reasons to consider going virtual for your next hire in his free ebook (email opt-in required, but worth the read).
In 2015, eaHELP was named the 131st fastest growing company in America by Inc. Magazine, earning a spot in the prestigious Inc. 500 list.
Have you worked with eaHELP? If so, please consider sharing a short review below to help others with their decision.
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Virtual Staff Finder is more of headhunting service than a true virtual assistant company. Founded in 2010 by entrepreneur Chris Ducker, the firm promises to match you up with qualified workers in the Philippines.
In my mind, Chris is right up there with Tim Ferriss when it comes to lifestyle design and using virtual assistants to help achieve your goals. He’s been in the outsourcing arena for 10 years and he and his staff know the Philippines very well.
Virtual Staff Finder is a simple process which works like this. After you sign up, you complete your Job Description requirements, listing all the skills you’d like your virtual assistant to have and what kind of tasks they may be doing for you. Then, for your viewing pleasure, Chris has put together a series of helpful training videos on how best to select and work with your new VA.
Meanwhile, the team at Virtual Staff Finder is hunting for the best candidates. All their virtual assistants are screened, tested, interviewed, and background checked – all before you’re even involved.
Then, the company presents you with the 3 best candidates, and you can do your own interviews and make your selection from there. If you’ve ever tried to find a VA on Upwork, you’ll appreciate all the screening work Virtual Staff Finder does for you.
Over the years, VSF has helped place over 1000 virtual assistants with new employers so they definitely have their systems down.
This video is a little dated, but still explains their general process well. Just know that they now only recruit General Virtual Assistants.
Virtual Staff Finder specializes in matching entrepreneurs with general virtual assistants. These are administrative professionals who generally have good English skills, a college education, and some prior experience in working for overseas clients.
You will have the freedom to train your VA on whatever role you need them to fill, but if you’re looking for specialized skillsets in web development, content writing, SEO, or other areas, VSF may not be the best fit. (See below for alternatives.)
For this, they charge a one-time $495 fee. After that, you and your new virtual assistant agree on a salary and you pay them directly. Because there is no more company overhead, you can expect to pay market rates for your VA, which typically range from $400 a month for full time general administrative help up to $750 a month for more skilled work.
If that price seems steep, consider the average referral bonus given for full-time hires is $1200 (according to Inc. Magazine), and that doesn’t even include the recruiting expenses.
The company offers a 10-day guarantee, which means if you don’t end up hiring any of the 3 candidates they selected for you, or if you did hire one and they didn’t work out without the first 10 days, Virtual Staff Finder will source you another 3 candidates for free.
Aside from the big freelance marketplaces, you have a couple alternatives to consider when trying to find an awesome VA in the Philippines.
The first is the “DIY method,” which involves posting your job on OnlineJobs.ph, the largest job board for virtual work in the country. Here you’ll cast a wide net but spend more time narrowing down your candidate pool to the few “diamonds in the rough.”
The second option is a competing “matchmaking service” called Zen Virtual Assistants Finder. For a similar price point, they’ll source 3-5 qualified VA candidates for you. They also do free one-on-one consulting calls and an extensive needs assessment before you fork over your cash.
Have you worked with Virtual Staff Finder? We’d love to get your feedback below.
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UPDATE: I think Rent A Smile is out of business. I haven’t heard from them in years. Please see below for Rent A Smile alternatives.
Rent A Smile is a virtual personal assistant and small business outsourcing company based in New York and with offshore facilities in India. The company is actually a division of Octagon, a global business process outsourcing firm that was founded in 1999.
Rent A Smile offers two levels of service: Personal and Business.
Personal Assistance is incredibly economical, starting at just $39 a month. For that price, you can send up to 15 requests per month. Typical requests may include basic online research, restaurant reservations, appointment setting, travel plans, and other administrative tasks that would take up to 20 or 30 minutes. For $59 a month, you can make up to 30 of these requests. If you have 30 twenty-minute tasks to unload, you could save over 10 hours a month (a full day of work!) – all for just $59. Now you have to start giving some serious thought to how much your time is worth.
Special Offer: Use Rent a Smile coupon code UIEDP for $9/month off either RAS personal plan for life!
Business Assistance from Rent A Smile offers affordable dedicated virtual assistant service. Business assistant is better suited for entrepreneurs looking for help with content writing, social media management, and ongoing business-related tasks. With a dedicated resource, you have a familiar person to communicate with on a daily basis, and you can train them to do whatever remote tasks you need done.
Rent A Smile has Business plans ranging from 9 hours a month for $99 ($11/hr), all the way up to full-time 160 hours for $920 a month ($5.75/hr). All of these plans are very competitive for what is essentially a virtual employee of your company.
Special Offer: Use Rent a Smile coupon code UIEDP for $9/month off a Business Assistance plan for life!
There are no start-up fees or long-term contracts. If you’re ready to give Rent A Smile a try, check out their 3-day free trial.
If you envision having more than 30 virtual assistant tasks a month, you might consider Efficise, a new kid on the block offering 50 tasks a month for just a small amount more.
Another alternative to look into would be My Tasker. They have similar pricing, positive feedback, and have been a bit more responsive than Rent a Smile lately.
If you have worked with Rent A Smile, please share your experience using the rating form below.
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Plans and Pricing